FAQ

 
 

What are Kimmie Vincent™ face masks constructed of?

Kimmie Vincent™ masks are made of cotton, cotton poplin, cotton twill, cotton jersey, jacquard, lightweight scuba neoprene and reflective polyester.

What comes with my Kimmie Vincent™ face masks?

Each Kimmie Vincent face mask comes with a pair of silicone cinchers that allows you to adjust the elastic that loops around your ears for your desired comfort. If you don’t need to use these, you can simply slip them off.

How do I care for my Kimmie Vincent™ face masks?

We suggest that after wearing a Kimmie Vincent face mask (cotton, cotton poplin, cotton twill, jacquard, cotton vicose or reflective material), you can wash them by hand and allow them to air dry by laying them flat. If desired, you can machine wash them in cold water, tumble dry low temperature and if ironing is needed - iron on a low temperature.

Do not machine wash, tumble dry, iron, bleach or dry clean the Black Neon Emoji Scuba Neoprene mask. Hand washing is recommended and then lay these masks flat to air dry.

It’s also suggested that you launder before use.

What is Kimmie Vincent’s™ return policy?

There are no refunds or returns on Kimmie Vincent™ face masks.

How much is shipping at Kimmie Vincent™?

Shipping within the US is a flat fee of $10. Shipping outside of the US is a flat fee of $30 (international shipping is based on current rates and is subject to change).

Where does Kimmie Vincent™ ship?

We ship to over 190 countries. Currently due to COVID-19, there may be shipping restrictions by specific countries. We will let you know should we have an issue shipping there. If you’re outside of the US, here are the countries where we ship to. All orders outside of the US must email Studio@KimmieVincent.com prior to ordering so that we can provide shipping information to you.

Afghanistan, Aitutaki, Albania, Algeria, American Samoa/United States, Andorra, Angola, Anguilla, Antigua and Babuda, Argentina, Armenia, Aruba, Ascension, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bonaire, Bosnia-Herzegovina, Botswana, Brazil, British Virgin Islands, Brunei Darussalam, Bulgaria, Burkina Faso, Burma, Burundi, Cambodia, Cameroon, Canada, Cape Verde, Cayman Islands, Central African Republic, Chad, Chile, China, Columbia, Comoros, Congo (Republic of the), Cook Islands, Costa Rica, Cote d’Ivoire, Croatia, Cuba, Curacao, Cyprus, Czech Republic, Denmark, Djibouti, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Equatorial Guniea, Eritrea, Estonia, Eswatini, Ethiopia, Falkland Islands, Faroe Islands, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia (Republic of), Germany, Ghana, Gibraltar, Greece, Greenland, Grenada, Guadeloupe, Guam/United States, Guatemala, Guinea, Guinea–Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Iran, Ireland, Iraq, Israel, Italy, Jamaica, Japan, Jordan, Kazakhstan, Kenya, Kiribati, Korea (Republic of), Kosovo (Republic of), Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Libya, Liechtenstein, Lithuania, Luxembourg, Macao, Madagascar, Malawi, Malaysia, Maldives, Mali, Malta, Marshall Islands/United States, Martinique, Mauritania, Mauritius, Mexico, Moldova, Mongolia, Montenegro, Montserra, Morocco, Mozambique, New Caledonia, Namibia, Nauru, Nepal, Netherlands, Nicaragua, Niger, Nigeria, North Korea (Democratic People’s Republic of), North Macedonia (Republic of), Northern Mariana Islands, Norway, Oman, Pakistan, Palau/United States, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Pitcairn Island, Poland, Portugal, Qatar, Reunion, Romania, Russia, Rwanda, Saba, Saint Helena, Saint Kitts and Nevis, Saint Lucia, Saint Pierre and Miquelon, Saint Vincent and the Grenadines, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia (Republic of), Seychelles, Sierra Leone, Singapore, Sint Eustatius, Slovakia, Slovenia, Solomon Islands, Somalia, South Africa, South Sudan (Republic of), Spain, Sri Lanka, Sudan, Suriname, Sweden, Switzerland, Syria, Taiwan, Tajikistan, Tanzania, Thailand, Timor-Leste, Togo, Tonga, Trinidad and Tobago, Tristan da Cunha, Tunisia, Turkey, Turkmenistan, Turks and Caicos Islands, Tuvalu, Uganda, Ukraine, United Arab Emirates, United Kingdom of Great Britain and Northern Ireland, Uruguay, United States, US Virgin Islands, Uzbekistan, Vanuatu, Vatican City, Venezuela, Vietnam, Virgin Islands, Wallis and Futuna Islands, Yemen, Zambia, Zimbabwe

How can I partner with Kimmie Vincent™ for collaborations?

Kimmie Vincent is always interested in connecting with you in terms of brand collaborations. Send us an email at Studio@KimmieVincent.com so that we can discuss what you are interested in partnering on.

I am interested in purchasing Kimmie Vincent™ via wholesale for my store. Who can I contact to discuss this?

Kimmie Vincent is interested in finding out more about your store. Send us an email at Studio@KimmieVincent.com so that we can find out more about you.

I am interested in purchasing Kimmie Vincent™ for my group. Who can I speak to about this?

Please send an email to our team at Kimmie Vincent Studio@KimmieVincent.com to find out more about your group and/or event.

I am interested in media requests regarding Kimmie Vincent™.

Please send an email to our team at Kimmie Vincent Studio@KimmieVincent.com to find out more about your media request.